Privacy Statement
VDB SouthLine
Kerkstraat 19
6665 CD Driel
info@vdbsouthline.com
0031 – (0)6-46337876
is responsible for processing personal data as set out in this privacy statement.
PERSONAL DATA WE PROCESS
We process personal data because you use our services and/or because you have provided this data to us yourself. Below you’ll find an overview of the personal data we process:
- First and last name
- Gender
- Address details
- Phone number
- Email address
- IBAN number (if payments are made)
SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS
Our website and/or service does not intend to collect data about website visitors who are under 16 years old, unless they have permission from a parent, guardian, or school (for internships). However, we can’t verify if a visitor is over 16. We therefore recommend that parents, guardians, or schools stay involved in their children’s online activities to help prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without that consent, please contact us via info@vdbsouthline.com, then we will delete this information.
FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA
We process your personal data for the following purposes:
- Handling your payment
- To be able to call or email you if needed to provide our services
- can carry on
- To inform you about changes to our services and products
We also process personal data when we are legally required to do so, like the information we need for our tax return.
In addition, we use your personal data in connection with carrying out an agreement with you, usually involving the transport of goods or moving to, among other places, Spain, Portugal, Italy, and France, or vice versa.
HOW LONG WE KEEP PERSONAL DATA
We don’t keep your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:
Name, address, and city details:
> 7 years after the end of the customer relationship
> This is the legal retention period for the administration
Phone number:
> 2 months after the end of the customer relationship
> This is the maximum storage period
E-mailadres:
> 2 months after the customer relationship ended
> This is the maximum storage period
IBAN:
> 1 day after the end of the customer relationship
> Stored IBAN numbers are deleted after the relationship ends
IP address:
> 1 day
> The IP address is stored in the log files, which are deleted daily
SHARING PERSONAL DATA WITH THIRD PARTIES
We don’t sell or give your information to third parties and will only share it if it’s necessary to carry out our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we sign a data processing agreement to ensure the same level of security and confidentiality for your information.
COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE
we only use technical and functional cookies. And analytical cookies that don’t compromise your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your user convenience. They ensure that the website works properly and, for example, remember your preferences. We can also use them to optimize our website. You can opt out of cookies by setting your web browser to no longer store cookies. Additionally, you can also delete all information previously stored through your browser settings.
VIEW, EDIT, OR DELETE DATA
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent you’ve given for data processing or to object to the processing of your personal data by us, and you also have the right to data portability. This means you can request us to send the personal data we have about you in a computer file to you or to another organization you specify. You can send a request to access, correct, delete, or transfer your personal data, or to withdraw your consent or object to the processing of your personal data, to bart@vdblogistics.nl. To make sure that the request for access is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond as quickly as possible, but within four weeks, to your request. We also want to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: Autoriteit Persoonsgegevens.
HOW WE PROTECT PERSONAL DATA
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you feel that your data is not properly secured or there are signs of misuse, please get in touch via info@vdbsouthline.com.
